How to Plan Web and Mobile Apps for Disabled Users

Did you know most studies find that about one fifth (20%) of the entire United States population has some kind of disability? According to the United States Census Bureau, as of March 2015, there were 321.4 million people in the U.S. Twenty percent of the U.S. population is 64.3 million people! That is how many people have some kind of disability that may issues accessing your web site or mobile app.

Most of the time people with common disabilities are excluded from the preparation and planning of mobile and web experiences. It’s easy to forget unless you know someone or if you are included in the population of these disabilities mentioned below.

Facebook Social Media

Let’s be friendly on Facebook

If you are like me, you are probably shaking your head at the latest shenanigans of Facebook. I will admit, after the latest news regarding Facebook messing around with people’s emotions by displaying positive vs. negative news feeds (see NBC News article – “Facebook Manipulates Emotions: Business as Usual for Social Media Giant”) on a select 700,000+ people, it makes you wonder if you were one of their lab rats.

Copying Microsoft Word content and pasting into WordPress

A common problem I see all the time is that client webpages will have a bunch of garbage and weird formatting on them. Every time that I have looked at their content in WordPress, I have discovered it is usually from copying content directly from an older version of Microsoft Word and then pasting their information immediately into the WordPress content editor.

What is User Experience (UX)?

User Experience, or UX, is the successful reduction of friction between a person and the tool they are using for access to the information they need in the most simplistic and enjoyable way possible.

Hello, I’m Kristy Sullivan.

I’m a User Experience (UX) Enthusiast in the Nashville, Tennessee area.

From a professional standpoint, I am a user experience and user interface engineer for Ramsey Solutions (Dave Ramsey) digital products. I provide guidance on how to improve the user journey by solving process issues, usability of layout elements and components, accessibility, and so much more.

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