Entries by uxkristy

Understanding the 5 Planes of UX

A user experience designer, Jesse James Garrett, introduced five UX design elements in his book The Elements of User Experience. In the book, he explains the steps of user experience projects and what UX designers should consider at each stage.

Preparing for Customer Interviews

To prepare for customer interviews, identify the right users and ask good questions. Avoid leading the conversation and summarize what you learn. Understanding your research question and goals is also essential, as is gaining perspective from users while avoiding assumptions.

User Research for Product Teams

Product teams can use user research to make product choices, such as if something is valuable, features, how users interact with the product, and how the product looks. User research validates if an idea is correct and finds out what users want that the product team may have missed.

Considerations with UX Boot Camps

Are you considering changing into a UX-based career and you’re sure that is what you want to do? Whether you are just graduating from college or have been doing something different and ready for a change, keep reading. For the past few years, the rise in popularity of UX boot camps has been hard to […]

Active Listening in Customer Interviews

A few years ago, I was interviewing a customer to uncover some problems our product was having. I was super green when it came to interviews at that time. My customer was chatting about their experience when my mind wandered down the rabbit hole because of something interesting they mentioned. By the time I snapped […]

Final Day in Jerusalem

I can’t believe this is our last day here. The time flew by and I had mixed emotions on leaving. As I was packing early this morning, all the things I have learned about the culture started coming back to me. Advertisements (on television, billboards, etc) didn’t include ‘vices’ such as drugs, smoking, drinking, sexual. […]