Entries by uxkristy

Healthy Assertiveness for Team Communication and Collaboration

At the beginning of my career, I worked as a front-end developer and UX Designer on many challenging and diverse teams. When presenting my design to the back-end developers, they often said it wasn’t possible without explanation. This frustrated me, and over time, I found myself being more and more aggressive. This behavior could have […]

Understanding the 5 Planes of UX

A user experience designer, Jesse James Garrett, introduced five UX design elements in his book The Elements of User Experience. In the book, he explains the steps of user experience projects and what UX designers should consider at each stage.

Preparing for Customer Interviews

To prepare for customer interviews, identify the right users and ask good questions. Avoid leading the conversation and summarize what you learn. Understanding your research question and goals is also essential, as is gaining perspective from users while avoiding assumptions.