About me

I’m Kristy Sullivan — product design leader, coach, strategist, and author. I live in Murfreesboro, Tennessee, with my husband Dewayne, two grown children, and three grandchildren who have rearranged everything in the best possible way.

By day, I lead product and UX designers at Ramsey Solutions, helping teams think strategically, advocate for real humans, and build experiences that matter. I’m wired to see what others miss — to simplify the complex, ask the right questions, and build systems that unlock potential. Whether I’m coaching a designer, shaping product direction, or writing about faith and healing, my goal is the same: to lead with discernment, elevate what matters, and create lasting impact with quiet confidence and high standards.

Purpose Statement

I was created to use my talents for discernment, logic, and compassion to pursue my passions for advising, advocating, and teaching, and to accomplish my mission of influence by producing change and progress.

My Faith and Story

I follow Christ.

My life hasn’t been a straight path. It’s been more like a symphony — with dissonance, beauty, tension, and grace. I see God as the composer of my story, and I spent a long time trying to write my own version before I understood what I was supposed to do with the pen.

The Tighter I Held is my autobiography (coming this fall) — the full arc of that symphony, from a childhood shaped by fear to the night in Jerusalem when fear finally left the room. It’s a book about the body keeping score, generational patterns, faith rebuilt from the ground up, and what it looks like when you stop trying to compose your own life and let God write the music instead.

This faith grounds how I show up at work, in leadership, and in life. I believe in creating spaces where people can grow, heal, and become who they were made to be.

Music First

Before I wrote code or coached designers, I was writing music.

I studied music composition and flute through graduate school, and for years I dreamed of scoring films. Music gave me an early blueprint for everything that followed — structure, flow, emotion, story, the way you move someone through an experience with intention. I composed my first piece at age four. I called it “Swaying Trees.” I didn’t know then that it was a thesis statement for my entire life.

That way of thinking never left me. It just shifted from sound to systems.

My Career

I’ve spent over three decades designing websites, interfaces, and experiences — and now I spend most of my time coaching designers to think strategically, lead boldly, and advocate for the humans on the other side of every screen.

  • 1995 — Discovered graphic design
  • 1997 — Learned to code
  • 2000 — Launched my own web design business
  • 2006 — Unicorn role: UX, design, and code for various businesses
  • Today — Lead Product & UX Designers at Ramsey Solutions

I believe great design starts with clarity. The best teams don’t just execute — they think. Coaching is more powerful than control. And UX should be a business driver, not a last-minute fix.

How I’m Wired

I’m introspective, driven by insight, and drawn to depth. I don’t rush to speak, but when I do, I aim to bring clarity and calm in complexity.

  • MBTI: INTJ-A
  • Strengths: Discernment, Galvanizing, Strategic Thinking
  • Superpowers: Coaching, Pattern Recognition, Vision Crafting, Organizing