kkaysullivan@gmail.com, Author at Kristy Sullivan

About kkaysullivan@gmail.com

I spent 40 years learning to be afraid. Then I stopped. Author of The Tighter I Held — a Christian memoir about fear, faith & the life God composes. Writing about healing, transformation & ordinary faithfulness.

Entries by kkaysullivan@gmail.com

Testing risks in customer solutions

in Career, Product Discovery

Run fast, cheap tests to gain confidence before committing time and resources.

Identifying risks of customer solutions

in Career, Product Discovery

Spot the assumptions that could break your idea before they cost you.

Ideating solutions from customer feedback

in Career, Product Discovery

Co-create ideas with your trio that are desirable, usable, and buildable.

Prioritizing customer opportunities

in Career, Product Discovery

Choose which problems are worth solving now, based on evidence.

Mapping customer opportunities

in Career, Product Discovery

Build a shared view of your opportunity space visually and collaboratively.

Synthesize feedback for customer interviews

in Career, Product Discovery

Make sense of what you heard so you can find what matters most.

Interviewing Customers

in Career, Product Discovery

Have better conversations that uncover real needs and behaviors.

Story mapping the experience

in Career, Product Discovery

Map the user’s flow and spot key friction points worth exploring.

Roles on the product trio

in Career, Product Discovery

Roles matter, but clarity comes from working side by side, trust and habits make the trio work.

Setting Up The Foundation of Product Trios

in Career, Product Discovery

If you skip the foundation, the rest will crumble. Before you build anything — before you sketch a screen, write a ticket, or debate the roadmap — you need to lay the groundwork.