Frame Your Purpose
Without a shared purpose, product trios drift. Anchor your work in outcomes, clarity, and who you’re really serving.
Entries by kkaysullivan@gmail.com
Healthy Product Trios
Healthy trios don’t just happen. Build trust, clarity, and shared ownership to move fast and serve the customer together.
Visualize Your Thinking
Visualizing your thinking is a core practice in continuous discovery. It helps you externalize, examine, and communicate what’s often locked away in your mind.
Shift How You Think
Shift from feature factory to product thinking: focus on outcomes, not outputs. Build what matters, because your customer does.
Build your design skills: How to spot trustworthy sources
A simple checklist for filtering the noise and learning from sources worth your time.
Making digital spaces inclusive for six types of disabilities
What designing for my brother taught me about building for everyone.
The difference between UX and product designers: Why it matters now
Why the confusion between these two roles costs teams more than they realize.
Can we please stop saying UX everywhere?
Over the past decade, “UX” has become one of the most overused terms in the digital industry. It shows up in job titles, documentation, social posts, articles, and meeting agendas. It gets attached to things as if the label itself adds value. It doesn’t. And I think it’s time we talk about that.
UX outcome metrics for digital products and web
Five categories of measurement that tell you what your design is actually doing.
Mastering UX metrics: A comprehensive guide to understanding user behavior and design impact
Five categories of measurement that tell you what your design is actually doing.